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Tax Tips & News: outsourcing

NY State Still Dealing With Refund Delays

3 minutes read

NY State Is Backlogged

“Where’s my refund”! Is a common cry from NY State residents these days, and according to the state for good reason.  After using Bank Of America to process refunds for the last 18 years, BOA decided to get out of the  tax business all together and did not renew their contract.  So what was Albany to do?  Outsource the job of course!  These subcontractors and not-for-profit groups  are backlogged with refund requests which is what is causing the delay for so many New...

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